At Boonaha, we recognize the significance of being adaptable and strive to provide a seamless and accommodating shopping experience for our valued customers. We offer a generous 4-hour window after placing an order for any necessary cancellations or modifications requested by our customers. To assist you, we have outlined the following steps:

Cancellation or Changes Within 4 Hours:
Customers are able to easily cancel or modify their order within the first 4 hours after placing it. They can do so by visiting the Contact Us section on our website, creating a support ticket, or contacting our dedicated customer support team at [email protected] Our team is always available to provide immediate assistance.

Beyond the 4-Hour Window:
It is important to inform customers that after the 4-hour timeframe has passed, it may not be possible to cancel or modify their order. We kindly ask for your understanding and cooperation in this matter to avoid any false expectations or unnecessary complications.

Accurate Address Information:
To ensure successful delivery, customers must verify the accuracy of their shipping address when placing an order. It is crucial for customers to carefully check and confirm all details. Any issues caused by incorrect shipping addresses will not be the responsibility of Boonaha, so attention to detail is greatly appreciated.

Customer Support:
Our customer support team is always available to assist with any questions, concerns, or issues related to orders. Customers can reach us at [email protected]. Providing satisfactory and prompt resolutions for our customers is our top priority, and we appreciate the cooperation of our employees in maintaining this standard.

Thank you for choosing Boonaha. We look forward to serving you in the best way possible.

Email: [email protected]

Headquarter: 75 Upper Mealines, Harlow, England CM18

Warehouse: 4100 Ardmore Ave, South
Gate, CA 90280, United States

Phone 1: +44 7418374989

Support Time: 8:00 AM – 5:00PM (EST) (Mon – Fri)